1. Go to Settings and check your plans and prices are right. Add any that are missing.
2. Go to Members and add your members. Name, phone, plan, and the date their membership runs to.
3. Print the poster from Door QR and stick it by the entrance.
4. That's it. Tell your members to scan it on the way in.

You don't. They do it themselves.

A member scans the poster with their own phone camera. The first time, they type the phone number you saved them under. After that their phone remembers them, so every visit is one scan and they see their streak straight away.

A member with no smartphone, or one who's forgotten their number: check them in at the desk by opening the check-in link on your own phone and typing their number.

Find them under Members, tap Payment, pick the plan and how they paid, then record it. Their membership date moves forward on its own.

If they pay early, the new time is added onto what they've already got. They don't lose the days they already paid for.

Expiring this week shows who's about to lapse. Tap Remind next to someone to open WhatsApp with the message already written, then hit send.

Remind everyone walks you through the whole list, one member at a time.

It sends one at a time on purpose. WhatsApp bans numbers that fire off lots of messages quickly, so going steady is what keeps your number safe. Never use a bulk-blast app.

Going quiet is the important one. These members are paid up but have stopped showing up, and they're the ones you lose at renewal without warning.

Tap Win back to send them a message before they're gone. Catching someone at 12 days quiet is easy. Catching them on renewal day is too late.

Both live in Settings. Tap + Add a plan or + Add a branch, fill it in, then Save settings.

You can also add a branch while you're in the middle of adding a member, with the + New branch button.

Tap Password at the top of the screen. You'll need your current one.

Message Essence Automations on WhatsApp and we'll sort it out.